VIP & Concierge Services
Globespan Travel Management understands the differences in travel needs for various corporate structures, offering client tools and resources for services ranging from white-glove concierge to 24/7 agent availability. We provide a premium travel service to senior executive travellers, including travel planning that is tailored to their specific requirements.
Travellers designated for this tier of service can be supported by a very small team of specialized VIP counselors. This provides personalized service and consultative support from travel counselors who will not only understand but anticipate your VIPs’ needs and preferences.
Our VIP counselors are highly tenured and well-versed in the nuances and complexities of executive business travel. They are equipped to handle all inquiries and travel requests individually, providing a bespoke service from start to finish. Any travel booking requirements can be managed by this service and all reservations are double-checked directly with suppliers to reduce the occurrence of unexpected changes to the executive’s plans.
To offer a highly tailored traveller experience, we offer two levels of VIP Services to accommodate time zones, aligned to where VIPs are based for ease. Our team of high touch agents are available around the clock to service a range of employee travel.
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T1 VIP Service
Designed for our most frequent travellers, this bundle offers direct access to a pool of agents who are personally familiar with each of our travellers and can book or resolve changes as needed.
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T2 Concierge Service
Personal service for assistants and executives on the move or in the office. This program offers 24/7 support from dedicated agents who are familiar with executives’ preferences. On the road support from around the world in the time zone the executive is in, regardless of date or time.
